Recommend Overview
This overview is intended for associates who want to learn how Recommend can benefit their business. Algonomy Recommend™ collects all your data and uses a powerful machine-learning engine to select the most relevant, data-driven product recommendations for each customer interaction, across all touchpoints including web, mobile, email, in-store and call center.
Recommend is a powerful tool that requires a team of qualified personnel to deploy. To successfully implement Recommend, it is necessary to involve key internal stakeholders from the beginning of the process. This team should include the associates who are tasked to implement and those who are authorized to sign off on the steps throughout the deployment process.
Over 125 tested strategies, Recommend constantly tests and evaluates recommendation performance to identify and deliver the most effective algorithm for each customer interaction.
Features Built to Drive Lift
King-of-the-Hill Decisions
Our machine-learning engine constantly tests and evaluates recommendation performance to identify and deliver the most effective algorithm for each customer interaction based on your specific business KPIs.
King-of-the-Hill Optimizer
If an algorithm is selected, Algonomy uses Gaussian Process Regression (aka Kriging) to fine-tune weights and parameters that further increase relevance and potential revenue.
Build Your Own Strategy
Empower your data scientists to define new strategies and evaluate them against 125+ tested strategies. After all, you know your data and your customers the best.
True Omnichannel Recommendations
Send customer and product data from any cloud, app or device. Algonomy manages all of your data in one place and delivers personalized recommendations wherever you want.
Preference Center
Give your customers the power to specify their preferences and use that data to tailor their individual recommendations.
Advanced Merchandising
Build recommendations by leveraging product attribute and compatibility data.
Mobile-Optimized
Deliver recommendations optimized for limited screen sizes to drive maximum conversion for your mobile experience.
Seamless Experiences
View a graph of your customer across sessions, devices and channels by storing customer data on our cloud without relying on cookies to deliver unified recommendations.