Offline/Omnichannel Strategies

These strategies are derived from offline purchase data (sent to Omnichannel Personalization through the  Offline data feed). This offline data is only used in strategies indicated by "Omni/Offline" in the strategy name. This includes personalized strategies, they will use offline data as a seed for personalization in PersonalizedOmniChannelPurchaseCP or PersonalizedOfflinePurchaseCP for example, whereas PersonalizedPurchaseCP uses online data only.

Personalized strategies can fire when a user is on a page with a relevant associated seed, without requiring user history to fire.

Strategy

Strategy ID

Sample Message

Description

Instrumentation Page Types

Required Parameters

PersonalizedOfflinePurchaseCP

139

"People Who Purchased <product name="name"> Also Purchased"</product>

Products that are frequently bought with other products that the shopper has recently purchased in the last 75 days, using offline purchases as the seed products (Similar to PersonalizedPurchaseCP).

Home, Cart, Purchase Complete

None, but requires user history

PersonalizedOmniChannelPurchaseCP

140

"People Who Purchased <product name="name"> Also Purchased"</product>

Products that are frequently bought with other products that the customer has recently purchased in the last 75 days, using offline and online purchases as the seed products (Similar to PersonalizedPurchaseCP).

Home, Cart, Purchase Complete

None, but requires user history

PersonalizedOfflineCategoryTopSellers

143

"Top Selling Products From Your Favorite Category"

The best-selling products from a category that the current user has the most affinity towards, using offline purchases as the seed products. (Similar to PersonalizedCategoryTopSellers.)

Home, Purchase Complete

None, but requires user history

PersonalizedOmniChannelCategoryTopSellers

144

"Top Selling Products From Your Favorite Category"

The best-selling products from a category that the current user has the most affinity towards, using offline and online purchases as the seed products. This strategy picks one category based the customer's history and returns top sellers for that category. (Similar to PersonalizedCategoryTopSellers)

Home, Purchase Complete

None, but requires user history

PersonalizedOfflineCategories

145

"Top Selling Products From Your Favorite Category"

The best-selling products from a category that the current user has the most affinity towards, using offline purchases as the seed product. (Similar to PersonalizedCategories).

Home, Purchase Complete

None, but requires user history

PersonalizedOmniChannelCategories

146

"Top Selling Products From Your Favorite Category"

The best-selling products from a category that the current user has the most affinity towards, using offline and online purchases as the seed products. This strategy picks a collection of categories for the customer and returns one product for each. (Similar to PersonalizedCategories).

Home, Purchase Complete

None, but requires user history

MultiItemPersonalizedOfflinePurchaseCP

141

"People Who Purchased Products In Your Recent History Also Purchased" "Inspired by your purchase history”

Products that are frequently bought with other products that the customer has recently purchased, using offline purchases as the seed products. (Similar to MultiItemPersonalizedCP)

Note: Multi-item strategies do not require multiple seeds in order to be eligible, they are simply able to use multiple seeds when available.

Home, Purchase Complete, Cart

None, but requires user history

MultiItemPersonalizedOmniChannelPurchaseCP

142

"People Who Purchased Products In Your Recent History Also Purchased"

Products that are frequently bought with other products that the customer has recently purchased, using offline and online purchases as the seed products. (Similar to MultiItemPersonalizedCP)

Note: Multi-item strategies do not require multiple seeds in order to be eligible, they are simply able to use multiple seeds when available.

Home, Purchase Complete, Cart

None, but requires user history

PurchaseEVOffline

1000084

"People who bought this item also bought", "Customers who bought $STRATEGY_HINT also bought"

PurchaseEV takes the product scores from PurchaseCP, multiplies the scores by the product prices, and then re-sorts the results by this new ExpectedValue score. It is meant to prefer higher priced products that have a strong probability of being purchased with the seed.

Item, Cart, Add to Cart

Product Id

PurchaseEVOmni

1000085

"People who bought this item also bought", "Customers who bought $STRATEGY_HINT also bought"

This strategy calculates the expected value of a recommendation as opposed to conditional probability, by multiplying the score for PurchaseCP by the price of the recommended item. This strategy uses offline and online purchases as the seed products. 

Item, Cart, Add to Cart

Product Id

PurchaseCPOffline

1000082

"People Who Bought <product name="name"> Also Purchased"</product>

Products that other customers have bought given that they purchased this product (Similar to PurchaseCP).

Item, Cart, Add to Cart

Product Id

PurchaseCPOmni

1000083

"People Who Purchased <product name="name"> Also Purchased"

Products that are frequently bought with other products, using online and offline purchases as the seed products (Similar to PurchaseCP).

Item, Cart, Add to Cart

Product Id

RelatedToCartOffline

1000086

"Products Related To The Products In Your Cart"

Products frequently bought with the products in the customer's cart, using offline purchase data. This will filter out the upsell products (products in the category that are already in the cart) or cross-browsed products.

Note: Multi-item strategies do not require multiple seeds in order to be eligible, they are simply able to use multiple seeds when available.

Item, Cart, Add To Cart

Product Id

RelatedToCartOmni

1000087

"Products Related To The Products In Your Cart"

Products frequently bought with the products in the customer's cart, using online and offline purchase data. This will filter out the upsell products (products in the category that are already in the cart) or cross-browsed products.

Note: Multi-item strategies do not require multiple seeds in order to be eligible, they are simply able to use multiple seeds when available.

Item, Cart, Add To Cart

Product Id

RelatedToCartCategoryFilteredOffline

1000088

"People Who Bought Items In Your Cart Also Bought"

Recommends products often purchased together with the seed products. This strategy also filters recommendations from the same (leaf) category as the seeds

Add To Cart, Cart

Product Id

RelatedToCartCategoryFilteredOmni

1000089

"People Who Bought Items In Your Cart Also Bought"

Recommends products often purchased together with the seed products. This strategy also filters recommendations from the same (leaf) category as the seeds

Products frequently bought with the products in the customer's cart, using online and offline purchase data. This will filter out the upsell products (products in the category that are already in the cart) or cross-browsed products.

Add To Cart, Cart

Product Id

RelatedToCartViewCPFilteredOffline

1000090

"People Who Bought Items In Your Cart Also Bought"

Recommends products often purchased together with the seed products. This strategy also filters recommendations so that recommended products are not alternatives to other products already in the cart. Products are considered alternatives if they have a high ViewCP score. This strategy should be considered a fallback for the RelatedToCartCategoryFiltered strategy if the categories are too small or too large.

Add To Cart, Cart

Product Id

RelatedToCartViewCPFilteredOmni

1000091

"People Who Bought Items In Your Cart Also Bought"

Recommends products often purchased together with the seed products. This strategy also filters recommendations so that recommended products are not alternatives to other products already in the cart. Products are considered alternatives if they have a high ViewCP score. This strategy should be considered a fallback for the RelatedToCartCategoryFiltered strategy if the categories are too small or too large.

Add To Cart, Cart

Product Id

TopSellersOmni

1000081

"Top Selling Products"

Ranked by sales, using online and offline purchase data.

All page types

Category Id, Genre Id

TopSellersOffline

1000082

"Top Selling Products"

Ranked by sales, using offline purchase data

All page types

Category Id, Genre Id